FAQs
Made with care and unconditionally loved by our customers.
Frequently asked questions
Do you offer private label services?
Yes, we offer private label services for businesses looking to create their own perfume brand.
Our team can assist with fragrance selection, packaging, and branding to help you launch your own signature line.
How can I contact customer support?
You can reach our support team via WhatsApp or phone call at
+971 52 217 5658 and we will be happy to assist you.
Do you offer worldwide shipping?
Yes, we offer worldwide shipping to most countries. Delivery times may vary depending on the destination. You can view the available shipping options at checkout.
How long does delivery take?
Orders within the UAE typically arrive within 1–2 business days. International orders may take between 3–5 business days depending on the destination.
Do you offer Cash on Delivery?
Yes, Cash on Delivery is available within the UAE only. International orders must be completed using online payment methods.
Are your perfumes long-lasting?
Our fragrances are crafted using high-quality perfume oils designed to provide a rich and long-lasting scent experience throughout the day.
Can I return or exchange a product?
If there is any issue with your order, please contact our support team and we will be happy to assist you with a suitable solution.
Do you offer wholesale orders?
Yes, we offer wholesale opportunities for retailers and distributors. Please contact us through our website for more information about bulk orders.
Need More Help?
Didn't find the answer you need? Contact us directly- we're happy to assist.